The Vet Connection Call02034745566

Pioneering 24/7 veterinary telehealth services

24/7/365 Pioneering Veterinary Telehealth

White-labelled telehealth services throughout the UK and internationally.

Our Enhanced Service Provision

We help facilitate overall pet health with telehealth services that span a wide range of departments, delivered by telephone, live chat or video.

01

Behavioural Advice

Pet owners can learn the best practices to meet physical and mental goals with our behavioural support and expertise.

02

Puppy & Kitten Care

When you expand your family with a new furry friend, we provide a proactive support network for owners dealing with early development.

03

Dental Care

Prevention, identification and growing awareness of oral health are the pillars of our dental care service.

04

Regular Checkups

Our virtual checkups help you keep an eye on ongoing health conditions without needing to replace in-person vet visits.

05

Nutritional Advice

Our team has an in-depth understanding of nutritional principles to create tailored diets for different pets.

06

Post Operative Support

When a pet needs post-operative help, we're here to guide you through the following treatment steps.

How Does It Work?

  1. 01

    Screening

    Our professionally trained vets or veterinary nurses ask a series of questions to work out the best solution and make an initial assessment.

  2. 02

    Advice & Action

    After an assessment, we offer advice on your query, or suggest a video consultation to investigate the issue more thoroughly.

  3. 03

    Wrapping Up

    We provide clear instructions and recommendations so pet owners can feel confident about the advice they've received.

We're Trusted by Our Customers

Being there for our clients 24 hours a day, 7 days a week means a great deal to us and to our clients. The Vet Connection was the perfect solution. During the hours our practice is closed, their stellar team of RVN's work as a triage service to comfort and support our clients. They have been instrumental in keeping our team and our clients happy and supported, which keeps us happy as a business.

Our Services

Frequently Asked Questions

Have you been providing telehealth services for a long time?

Yes – we have been delivering telehealth service for the Vetfone brand for over 20 years.

Do you use an app for your services?

No – we use web portals as our digital platform to deliver unique white-label services.

Do you have veterinary professionals available?

Yes – we have a veterinary extension team of both veterinary nurses and vets accessible via video, telephone and live chat communication channels.

What's the difference between telehealth and telemedicine?

While telehealth and telemedicine are often used interchangeably, telemedicine is more often related to the actual healthcare application, including diagnosis. In contrast, telehealth can describe the delivery of health-related information via telecommunications technologies.

How can I get in touch if I have a question?

Use our virtual chat assistant if you have a question or need assistance. Alternatively, we can be contacted by email, phone, or mail at our head office.

How do I find out about job vacancies?

We advertise our job vacancies through our Work with Us page. Visit this page for our updated job advertisements and information.

Remote Pet Care Solutions for Everybody

Use our 24/7 telehealth services to allow your veterinary clients to receive the help they need when needed.

Phone
02034745566
Email
info@thevetconnection.co.uk
Address
Level 3, 6 St Andrew Square, Edinburgh, EH2 2BD
Opening hours
24/7/365